No time for insurance admin? Let our chatbot, Dara, help you
If you’ve recently visited our website, you will have met Dara, Oakhurst’s very own chatbot. Dara is an Artificial Intelligence assistant who opens a whole new world of intuitive human-machine interaction and provides an enhanced customer experience to our clients. Dara is innovatively geared towards problem-solving, addressing requests and general administrative tasks.
Here are three of the main benefits you’ll experience when making use of Dara’s assistance:
- She’ll help you with basic admin
- Obtaining quotes
- Submitting claims
- Providing your debit date or premium amount
- Providing information on amounts debited off your account/or payments made by Oakhurst
- Advising who your PPC is
- Emailing policy documents directly to you.
- She’s conveniently accessible (24-7)
It goes without saying that different personalities will always have different preferences when it comes to how they choose to engage, and some will always prefer to talk to a human. Dara is however perfect for those instances when you aren’t able to make a phone call or need to get personal admin done afterhours or on the weekend.
- She provides instant assistance
Are you one of those people who doesn’t like to wait?
Dara provides instant assistance!
Dara is an extension of our client-care team and supports them, not only by swiftly taking care of more standardised matters, but also by freeing them up to personally service you on more complex requests.
To find out more about what Dara can do for you, or to experience chatbot interaction at its smartest, go to www.oakhurstins.co.za and start chatting now!