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The Oakhurst Insurance way

Being part of the Oakhurst family means you get:

  • an insurer with an “A- National Scale Claims Paying Ability” (rated by the Global Ratings Company in 2017).
  • a company that values long-lasting relationships with its clients and partners.
  • to experience our philosophy of We Really Care, We Deliver.
  • to enjoy a company that continuously innovates and embraces technology.
  • unsurpassed levels of service.
  • assigned your very own Personal Portfolio Consultant (PPC) who will assist you throughout your insurance journey.

Our mission

We are a leading international insurer that:

  • partners with clients in every aspect of their risk management,
  • delivers unsurpassed levels of service,
  • fully embraces technology,
  • continually innovates, and
  • provides clear, effective, solid cover at affordable rates.

Our values

The following values guide us in everything we do:

  • Focus
  • Resilience
  • Tenacity
  • Relationships
  • Discipline

Our commitment

We pride ourselves on our world-class, personalised service and are committed to being there for you every step of the way.
You are assigned a Personal Portfolio Consultant (PPC) to assist with all your insurance needs – big or small – ensuring that you receive a smooth insurance experience from start to finish.

If you choose to use one of our highly-qualified and carefully-selected brokers, these dedicated and hard-working professionals will offer you the same outstanding service for which we are renowned.

Our philosophy

We Really Care, We Deliver is more than just a guiding philosophy… it’s our way of life.

We believe in doing more than simply insuring you; we want to give you the peace of mind that comes with knowing you are covered by an insurer who has your best interests at heart.

We are proud to hold an A- National Scale Claims Paying Ability rating which was awarded by the Global Credit Ratings Company (GCR) in 2017. This reaffirms our on-going commitment to providing world-class service and products.

Treating Customers Fairly (TCF)

We Really Care, We Deliver, is at the heart of everything we do. We are committed to ensuring that all our customers are treated fairly and that all our staff members understand what TCF means to our business.
Our processes, policies and behaviours will ensure that customers are treated fairly at each stage of our relationship with them.

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The good causes we support

As a company we live by our philosophy, We Really Care, We Deliver. We extend this toward our staff, our clients and our partners.

What’s more, we strive to extend it to our surrounding communities. In order to help those in need and provide them with a soft landing, we have our own charity initiatives. We also support many excellent community projects.

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